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WhatsApp API OfficialBest Live Chat Widget Application
Serve Visitors Without Switching Channels
A live chat widget right on your website — visitor conversations automatically become leads, and they're still served even when your team is offline.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Do Website Visitors Give Up Before Asking?
Without live chat, visitors have to switch channels to ask a question, and teams risk losing potential leads.
Visitors Must Switch Channels to Ask
Website visitors who want to ask something have to switch to WhatsApp or a phone call first — cumbersome, and many give up along the way.
Visitor Chat Data Just Disappears
Chats from website visitors aren't automatically saved as lead data — once the tab closes, the data is gone.
No Response When the Team Is Offline
When the team is offline, visitors get no reply at all, and potential customers can switch to a competitor.
A Chat Widget That Captures Leads Straight from Your Website
Visitors stay on your website, chats automatically become lead data, and they're still served even when the team is offline.
A Live Chat Widget Right on Your Website
Install a chat widget on your website pages so visitors can ask questions directly without switching to another channel.
The widget can be installed on every website page
Widget appearance can be customized to match your branding
Visitors can chat without installing any extra app
Connected directly to available agents
Visitor Chats Automatically Become Lead Data
Every conversation from the widget is automatically saved as lead data in the CRM, complete with its chat history.
Chats are automatically saved as leads in the CRM
Contact info form before the chat starts
Chat history stays saved even after the tab is closed
Lead data can be followed up by the sales team immediately
Automatic Replies When the Team Is Offline
Send automatic replies when the team is offline so visitors still get a response instead of switching to a competitor.
Automatic auto-reply when all agents are offline
Business hours schedule can be configured
Connected to the same inbox as WhatsApp and other channels
Notification to the team when a new chat comes in
A Live Chat Widget Connected to Your Omnichannel Inbox
Hundreds of businesses use Barantum to capture leads straight from their website.
Fast Setup, No Coding
Install the widget on your website by copying a single line of code — no developer skills needed.
Integrated with Your CRM
Chats from the widget are automatically saved as leads and can be followed up by the sales team right away.
One Inbox for Every Channel
Chats from the widget land in the same inbox as WhatsApp, Instagram, and Facebook.
24/7 Support
Barantum's support team is ready to help set up and customize your chat widget.
Choose a Live Chat Widget Plan That Fits Your Business
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
For teams starting to unify all chats in one inbox.
- Omnichannel inbox for all channels
- Centralized customer database
- Mobile CRM app (iOS & Android)
- Conversation reports & dashboard
- WhatsApp Business API integration
Professional
For service teams that need chatbot, auto-distribution, and reports.
- Everything in Standard, plus:
- Chatbot & auto-responder 24/7
- Automatic chat distribution (round-robin)
- Custom reports & advanced analytics
- API integration with other systems
Enterprise
For enterprises with custom workflow and integration needs.
- Everything in Professional, plus:
- Custom workflow & approval
- Dedicated account manager
- Dedicated SLA & onboarding
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Live Chat Widget FAQ
A live chat widget is a chat box installed directly on a website, letting visitors ask questions without switching to WhatsApp or a phone call.
Yes. Every conversation from the widget is automatically saved as lead data in the CRM, complete with its chat history.
The widget sends an automatic reply when the team is offline, so visitors still get a response and know when they'll hear back.
Yes. The widget's colors, logo, and greeting message can be customized to match your brand identity.
Yes. Chats from the widget land in the same omnichannel inbox as WhatsApp, Instagram, and Facebook.
No. You just copy one line of code and paste it into your website, no developer skills required.
Capture Leads Straight from Your Website with Barantum's Live Chat Widget
Try Barantum's live chat widget and don't let your website visitors leave unattended.
No credit card, quick setup, local Indonesian support
