Meta Business Partner
WhatsApp API OfficialBest WhatsApp Automation App
No-Code Chatbot, Instant Replies
Reply to customer WhatsApp messages automatically 24/7 with a no-code chatbot, configure conversation flows to fit your business, and escalate to a human agent whenever needed.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Are WhatsApp Replies Often Slow?
Without automation, the team has to reply to every WhatsApp message manually, including the same repeated questions.
Important Notifications Still Sent Manually
Payment reminders, bills, or order status updates to customers are still sent one by one manually by the team.
Promos Don't Match Customer Needs
Every customer receives the same generic promo message, even though each customer's needs and interests are different.
Manual Personalization Doesn't Scale
Tailoring message content (e.g. billing info matching each customer's amount) is hard to do manually once customer volume grows.
A No-Code WhatsApp Chatbot That Works 24/7
From automatic replies to agent escalation, the entire WhatsApp conversation flow runs according to the scenario you configure.
Send Automated Messages via API
Send automated WhatsApp messages directly from your system via the official API, no manual input needed.
Connected to the official WhatsApp Business API
Automatically send messages when a specific trigger is met
Chatbot & AI agent to automatically reply to messages
No manual one-by-one input needed
Scenario-Based Messages & Scheduled Broadcasts
Set up automated messages by scenario, like payment reminders or order notifications, including scheduled broadcasts and drip messages.
Automated message scenarios (payment reminders, order status)
Scheduled promo broadcasts
Automated drip messages
Sending schedule can be customized as needed
Messages Personalized from CRM Data
Automated messages are personalized using each customer's CRM data, such as billing amount or transaction history.
Directly connected to customer data in the CRM
Message content automatically adapts to each customer's data
Automatic escalation to a human agent when needed
Conversation history stays visible when escalated to an agent
Trusted WhatsApp Automation for Growing Businesses
Hundreds of businesses use Barantum to automate WhatsApp replies without losing the personal touch.
Official WhatsApp API
Meta Official Business Partner with an official blue-tick WhatsApp Business API — safe from the risk of being blocked.
No-Code Chatbot
Non-technical teams can build and change the chatbot flow themselves without developer help.
24/7 Service
The chatbot responds to customers anytime, including nights and weekends, with no agent needing to be on standby.
24/7 Support
The Barantum support team is ready to help you build chatbot scenarios that fit your business needs.
WhatsApp Automation Pricing for Your Business
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
For teams starting to unify all chats in one inbox.
- Omnichannel inbox for all channels
- Centralized customer database
- Mobile CRM app (iOS & Android)
- Conversation reports & dashboard
- WhatsApp Business API integration
Professional
For service teams that need chatbot, auto-distribution, and reports.
- Everything in Standard, plus:
- Chatbot & auto-responder 24/7
- Automatic chat distribution (round-robin)
- Custom reports & advanced analytics
- API integration with other systems
Enterprise
For enterprises with custom workflow and integration needs.
- Everything in Professional, plus:
- Custom workflow & approval
- Dedicated account manager
- Dedicated SLA & onboarding
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions
WhatsApp automation is a feature for automating business WhatsApp replies using a no-code chatbot, after-hours auto-reply, and automatic escalation to a human agent when needed — all running on the official WhatsApp Business API.
No. Barantum's chatbot builder is no-code, so non-technical teams can build and change the conversation flow themselves through a visual interface without developer help.
Yes. When the chatbot can't answer or a customer asks to speak with a human, the conversation is automatically escalated to an available agent, complete with the previous chat history.
Yes. Barantum's WhatsApp automation runs on the official WhatsApp Business API (Barantum is a Meta Official Business Partner), so it's safe from the risk of number blocking.
Yes. You can configure automatic auto-replies outside business hours, complete with business hours information, so customers still get a response whenever they reach out.
The chatbot setup and WhatsApp Business API integration process is usually completed within 1–3 business days, including building the initial conversation flow to fit your business needs.
Ready to Automate Your Business WhatsApp Replies?
No-code chatbot, active 24/7. Try it free, no credit card required.
No credit card, quick setup, local Indonesian support
