Meta Business Partner
WhatsApp API OfficialBest Client Management Software
Manage Post-Sale Client Relationships
Track client account health, transaction history, and renewal schedules in one platform to keep long-term client relationships strong.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Do Existing Clients Often Get Forgotten?
Focusing on new client acquisition often means existing clients get neglected, even though retention is cheaper than acquiring new ones.
No Account Health Monitoring
Without clear indicators, teams don't know which clients are at risk of churning or need extra attention before it's too late.
Client Data Siloed Across Teams
Client data is scattered separately across sales, support, and finance teams, so there's no single complete source of client information.
Incomplete Client Interaction History
Contracts, complaints, and transaction history for long-time clients aren't fully recorded, making it hard for teams to continue the relationship when the PIC changes.
Manage Client Relationships From One Platform
Track account health, transaction history, and client communication centrally and proactively.
Complete Client Profiles & History
Every client has a complete profile with transaction history, contracts, and communication, accessible to your team anytime.
A 360° client profile in one view
Transaction & contract history neatly stored
Internal notes per client for the account team
Client access based on team permissions
Renewal & Contract Reminders
The system automatically reminds your team ahead of contract or subscription renewal dates, so no renewal is ever missed.
Automatic reminders before the renewal date
Contract status tracking per client
Notifications to the relevant account manager
Reports on clients approaching their due date
Account Health Monitoring
Track client account health indicators based on activity and engagement, so your team can act proactively before a client is at risk of churning.
Client activity & engagement indicators
Notifications for clients going inactive
Client segmentation by value & risk
Connected to support tickets and transaction data
Manage Clients More Proactively and Consistently
Businesses using Barantum retain clients longer with more consistent communication.
Centralized Client Profiles
All client data and history is neatly stored, making handovers between account managers seamless.
Automatic Renewal Reminders
No more missed contract or subscription renewals due to a forgotten follow-up.
Integrated with Omnichannel
Client communication via WhatsApp, email, and other channels is saved in one profile.
24/7 Support
The Barantum support team is ready to help set up and migrate your client data.
Client Management Software Pricing for Your Business
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
For teams starting to manage customer and sales data in a structured way.
- Centralized contact & customer database
- Centralized customer database
- Mobile CRM app (iOS & Android)
- Basic sales reports & dashboard
- WhatsApp Business API integration
Professional
For sales teams that need automation, a visual pipeline, and full performance reports.
- Everything in Standard, plus:
- Visual pipeline & automated follow-up
- Real-time sales performance reports
- Custom reports & advanced analytics
- API integration with other systems
Enterprise
For enterprises with custom workflow and integration needs.
- Everything in Professional, plus:
- Custom workflow & approval
- Dedicated account manager
- Dedicated SLA & onboarding
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions
Client management software is a system for managing relationships with clients after the sale, including transaction history, contracts, communication, and account health monitoring, to keep long-term client relationships strong.
Contact management focuses on storing general contact data, while client management focuses on managing active post-sale client relationships, including account health, renewals, and retention.
Yes. The system sends automatic reminders to your team ahead of a client's contract or subscription due date, so no renewal is ever missed.
Barantum shows client activity and engagement indicators, so your team can identify clients going inactive and take proactive action before they stop subscribing.
Yes. Because all communication history and client data is stored centrally in Barantum, a new account manager can continue the relationship without losing context.
The setup process is usually completed within 1–3 business days, including client data migration and a short training session for your account management team.
Ready to Manage Client Relationships More Proactively?
Renewals never slip by again. Try it free, no credit card required.
No credit card, quick setup, local Indonesian support
