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WhatsApp API OfficialBest Predictive Dialer Software
Connect Agents Only to Answered Calls
An automatic dialing system that filters out busy, unanswered, or dead numbers before connecting agents — more productive time, fewer wasted calls.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Does Manual Dialing Waste Your Team's Productive Time?
Without a predictive system, agents spend time waiting and trying numbers that may never connect.
Agent Wait Time Goes to Waste
Agents dial manually one by one, then wait on the line until the customer answers — wasting a lot of productive time.
Pre-Call Prep Eats Up Time
Before calling, agents have to look up data, click-to-call or type numbers one by one, or manually import/select contacts from the CRM.
Time Wasted on Calls That Never Connect
A lot of agent time goes to calls that never connect — busy signals, no answer, or dead numbers.
A Predictive Dialer That Only Connects Answered Calls
An automatic dialing system straight from your database, filtering out failed calls before connecting an agent.
Automatic Dialing Straight from Your Database/CRM
The system dials automatically straight from your database or CRM, no click-to-call or manual number entry needed.
Automatic dialing from your database or CRM contact list
No click-to-call or manual number entry needed
Call lists organized automatically by campaign
Directly integrated with lead data in your CRM
Agents Connect Only After a Call Is Answered
The predictive algorithm only connects an agent once the customer has actually answered — not while the number is still ringing.
Agents connect only once the customer has answered
Busy, unanswered, or dead numbers are filtered out automatically
Agent wait time on the line drops significantly
Call outcomes are logged automatically
Automatic Queueing & Distribution to Available Agents
Successfully connected calls are automatically queued and distributed evenly (round-robin) to available agents.
Connected calls distributed automatically via round-robin
Routed only to agents who are currently available
No need to search, import, or manually select contacts
Real-time dashboard to monitor queue and call distribution
A Predictive Dialer Directly Connected to Your CRM
Hundreds of telesales and call center teams use Barantum to maximize agent productive time.
Fast Setup, No Hardware
Fully cloud-based — your team can start predictive dialing from the CRM without installing a PBX or extra hardware.
Integrated with Your CRM
Contact lists and call outcomes automatically sync with your leads and sales pipeline data.
Complete Call Reporting
Monitor call volume, connect rate, and agent productivity from a single dashboard.
24/7 Support
Barantum's support team is ready to help set up and optimize your predictive dialer.
Choose a Predictive Dialer Plan That Fits Your Team
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
For teams starting to manage inbound and outbound calls neatly.
- Inbound & outbound call management
- Centralized customer database
- Mobile CRM app (iOS & Android)
- Call reports & dashboard
- WhatsApp Business API integration
Professional
For call center teams that need IVR, monitoring, and call recording.
- Everything in Standard, plus:
- IVR & automatic call distribution
- Call recording & monitoring
- Custom reports & advanced analytics
- API integration with other systems
Enterprise
For enterprises with custom workflow and integration needs.
- Everything in Professional, plus:
- Custom workflow & approval
- Dedicated account manager
- Dedicated SLA & onboarding
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Predictive Dialer FAQ
A predictive dialer is an automatic dialing system that predicts when agents will be available and only connects calls that have already been answered, so agents never have to wait for a ring.
An auto dialer dials automatically and connects as soon as someone picks up; a predictive dialer is smarter — it predicts agent availability and filters out failed calls before connecting, minimizing agent wait time.
Yes. Barantum's predictive dialer connects directly to your contact and pipeline data in the CRM, so call outcomes are logged automatically.
Since it's fully cloud-based, your team can start using the predictive dialer within days, with no extra hardware installation.
Yes. The dashboard shows call volume, duration, connect rate, and each agent's results in real time.
Yes. The predictive dialer is built for high call-volume teams that want to maximize agent productive time.
Maximize Agent Productive Time with Barantum's Predictive Dialer
Try Barantum's predictive dialer software and experience more efficient outbound calling.
No credit card, quick setup, local Indonesian support
